Frequently Asked Questions
Everything you need to know about shopping at Kravitz
What are the available delivery options?
We offer home delivery within 3-5 business days, as well as a quick 'Click & Collect' service from any of our branches nationwide.
What is your return policy for office equipment?
You can return unused items in their original packaging within 14 days of purchase. Please note that software and opened electronics may be subject to specific restrictions.
Do you offer bulk discounts for businesses?
Yes, we have a dedicated department for B2B sales and institutional customers. Please contact our business service center for a personalized quote.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and Kravitz gift cards. Our checkout process is fully secured and encrypted.
How can I track my online order?
Once your order is shipped, you will receive an email and SMS with a tracking link to monitor your package's progress in real-time.
Is there a warranty on electronic devices?
All electronic products carry an official manufacturer's warranty. The duration and terms vary by brand and are specified on the product page.